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Resolving Tension in Your Automation Program Through Your CoE

Resolving Tension in Your Automation Program Through Your CoE

by Josh Dickson | Nov 2, 2020 | Automation

This article continues a series that explores some of the novel tension RPA can introduce between the business and IT. If you’re unfamiliar with such tension, that’s a lucky thing. You may want to read on regardless. If these issues haven’t yet manifested...
RPA and End-User Security

RPA and End-User Security

by Josh Dickson | Jul 21, 2020 | Artificial Intelligence (AI), Automation, Robotic Process Automation (RPA)

Because Robotic Process Automation (RPA) technology directly targets business processes, there exists some tension between traditional Information Technology (IT) functions and those of the business.  In short, the business often finds RPA to be a disruptive tool...
Robotic Process Automation (RPA) Through the Lens of the Enterprise Resource Planning (ERP) Expert

Robotic Process Automation (RPA) Through the Lens of the Enterprise Resource Planning (ERP) Expert

by Josh Dickson | Jun 24, 2020 | Enterprise Resource Planning (ERP), Robotic Process Automation (RPA)

Research firms cite Robotic Process Automation (RPA) as the fastest growing sector of the enterprise software market (Gartner 2019).  Theirs is an ostensibly holistic perspective.  Other perspectives include those of operations and finance management who see...

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