BPO Considerations In A Post-Covid World

Guest Contributor, Dan Mahlebashian, is a recently retired General Motors executive.  Dan led GM’s Global Business Services organization, the global SAP environment, and acted as the Chief Contracting Officer.  Dan is an advisory board member of Ashling...
Stay up to date

Latest Blog Posts

Resolving Tension in Your Automation Program Through Your COE

Resolving Tension in Your Automation Program Through Your COE

This article continues a series that explores some of the novel tension RPA can introduce between the business and IT. If you’re unfamiliar with such tension, that’s a lucky thing. You may want to read on regardless. If these issues haven’t yet manifested themselves,...

Higher Education Use Cases & Results in Times of Uncertainty

Higher Education Use Cases & Results in Times of Uncertainty

Market Trends Escalate In the first blog in our series covering Hyperautomation in Higher Education, we discussed three key trends that are defining the industry. Shifting customer experience expectationsIncrease value provided to customers while simultaneously...

Automation for Medical Manufacturing During the Pandemic

Automation for Medical Manufacturing During the Pandemic

While the first wave of the COVID pandemic swept across the United States in April and May 2020, the nation faced a shortage of life-saving ventilators.  Once the World Health Organization designated COVID-19 as a global pandemic, the New England Journal of...

RPA Coding Quality Tips

RPA Coding Quality Tips

It is a significant understatement to say the RPA industry growth has been significant over the last couple of years.  As more and more organizations are looking into introduce RPA and reap business benefits, it is safe to say that the question will no longer be...

RPA and End-User Security

RPA and End-User Security

Because Robotic Process Automation (RPA) technology directly targets business processes, there exists some tension between traditional Information Technology (IT) functions and those of the business.  In short, the business often finds RPA to be a disruptive tool...

Intelligent Automation Talent Growth and Evolution

Intelligent Automation Talent Growth and Evolution

The intelligent automation industry continues to evolve at a rapid rate.  This proposes a challenge for internal talent teams to keep up-to-date on the latest trends and releases and also difficult when looking to make full-time hires with enough software...

Process Mining and the Process Excellence Flywheel

Process Mining and the Process Excellence Flywheel

What is Process Mining? How efficiently is your accounts payable process performing?  Why is your supply chain having difficulty delivering to customers on time?  Are we actually following the global standard processes that were designed?  In the past,...