An enterprise consists of thousands of tasks occurring every day. Many are repetitive, from data entry to reconciliations to support ticket responses. All these areas of inefficiency add up and are a drain on time, resources, and revenue. Many organizations are...
Your contact center plays a significant role in your company’s success. Customers expect prompt support, and failure to provide this support consistently can result in lost business. However, contact centers face new challenges in upholding their service levels with...
Nurses are the core of the healthcare system. The roles they play tie directly to patient care and outcomes. As such valuable resources, they are always in demand, and current shortages are hitting high numbers. One of the primary reasons for this is burnout. Nurses...
It was a few days before Christmas, and the elves at the North Pole were in a frenzy. The elves were frantically trying to finish making all the toys in time for Christmas, but there were so many orders to fill and not enough time to do it. The head elf, Ashling,...
Inventory management can be a complex operational task. Many factors determine inventory accuracy, and the more real-time data you have, the easier it is to identify bottlenecks and drive efficiency. Luckily, technology can now play a leading role in streamlining...
ASHLING PARTNERS EXPANDS AUTOMATION CAPABILITIES AND GROWTH WITH FOURTENS ACQUISITION Ashling Partners, a global, Intelligent Automation consulting firm that drives efficiency and business process improvements with end-to-end solutions, has merged with Minnesota-based...
UiPaths FORWARD 5 conference included many great conversations about the automation industry and its future. Intelligent automation and digital transformation are two concepts that have a tight bond. This was apparent as top industry thought leaders held discussions...
Article Publish Date: October 4, 2022 Article Abstract: A concerted federal push and snarled overseas supply chains are boosting manufacturing in the U.S. in a time of economic uncertainty. Automation is a key to the comeback. A tech-savvier manufacturing workforce is...
Having an efficient and robust customer support program is essential for keeping your customers happy and your agents productive. However, many factors impact this ecosystem: the volume of inquiries, diversity in needs, proper staffing levels, and more. Ultimately,...
Most businesses are eager to be faster and better at their core competencies. They need to innovate and accelerate to achieve business goals, improve efficiency, reduce costs, and create more value for their customers. To reach these objectives, reliance on...
