In healthcare, much of the discussion about satisfaction revolves around the patient experience. With such an intense focus on patients, employee satisfaction is often an afterthought. However, it is just as important. If healthcare workers are disengaged, it impacts...
In general, business processes are hard to manage, improve, and understand. Because of the high volume of these processes and variations in how users execute them, drilling down into processes to optimize them is challenging without a framework. Process mining...
[CHICAGO, IL] — SEPTEMBER 30, 2022 — Ashling Partners today announced it has been named a UiPath 2022 Partner of the Year at the annual UiPath FORWARD 5 global user conference. The awards recognize partners who demonstrate commitment to collaboration, innovation, and...
Contact centers are a critical part of a business’s foundation. The modern approach to customer support involves much more than a call center. These interactions are a key part of the customer experience. For them to meet and exceed expectations, these employees need...
Achieving organizational operational efficiency involves multiple strategies. It’s a bit more complex than just reducing costs or improving productivity, but it is still attainable. Many companies attempt to do this with cost-cutting measures, yet they often don’t...
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