Clear the Runway for Intelligent Automation
What is the number one barrier to starting an intelligent automation journey? Is it time, money, or resources? Is it the lack of knowledge or the absence of opportunity? Here is a hint; it’s likely the same barrier you face when starting a new workout routine, reading that dust-covered book, or committing to a nutrition plan. The number one barrier is the misguided relief in doing nothing.
Let’s expose one reality right from the start. It’s not a question of if intelligent automation will be adopted by organizations, but when. Early adopters in tech-heavy industries are already flying high and expanding their intelligent automation landscape, but more traditional verticals are on the rise — manufacturing, healthcare, professional services, etc. Consumers are already exposed to these technologies daily through automated chatbots and the Friday night pizza tracker (mmm, pizza). These technologies are being increasingly adopted at organizations at an increasingly fast pace as productivity gains, improved employee engagement, and customer experience benefits (to name a small subset) simply cannot be ignored. The competitive landscape demands both efficiency and innovation.
Intelligent automation integration is the destination. Many have attempted this before, yet for some degree of time, all organizations sit on the tarmac–committed, but stalled for one reason or another. However, you are in line for take-off as your industry peers are staged ahead and behind you each at their pre-flight stage, each with their own unique set of passengers and baggage (so to speak). Some are fearful of the journey, while others are eager and excited. All look to their leadership in confidence to guide a smooth and successful take-off into the digital landscape.
In the interest of building confidence for those piloting the journey–those responsible for leading the way on an anticipated first launch, a parallel path is both safe in the short term in building assurance and innovative in the long run in seeking advanced integration. More specifically, a parallel path targeting near-term ROI through highly automatable use cases while committing to a longer-term road map of education, ideation, change management, and end-to-end automation.
As you might imagine, most navigate this first leg in their journey with caution, and understandably so. But rest assured, time on the tarmac can be expedited. While you don’t need to know everything about intelligent automation, you do need a solid first set of use cases for launch in generating buy-in and settling the proof of concept (parallel one) to elevate the conversation and establish momentum. From there, it’s foundational and strategic for maximum leverage. Committing to a parallel path launches an organization over the first hurdle of doing nothing and past the second hurdle of getting stuck.
Take-Off with Intelligent Automation
In the short term, there is the illusion of safety in doing nothing and keeping one’s feet on the ground. But as one would anticipate, nothing could be farther from the truth as industry peers are planning accordingly, taking flight, and gasping at their innovation.
Your destination is planned and loaded. All safety checks are complete. Hand on the throttle. Fly.