The Next Evolution in Intelligent Automation
Agentic Automation represents a transformative leap in leveraging artificial intelligence to enhance efficiency, adaptability, and decision-making in dynamic business environments.
15%
of day-to-day work decisions are predicted to be made autonomously through agentic AI by 2028
67%
of AI decision-makers say their organization plans to increase investment in Gen AI in the coming year
85%
of AI projects fail to deliver—almost double the rate of corporate IT project failures from a decade ago
Navigating Complexity with AI
Many organizations struggle to implement agentic solutions successfully by either aiming too big or too small. For a successful implementation, it’s important to keep these guiding principles in mind:
Leverage Human Expertise
Agentic automation isn’t about replacing people—it’s about elevating their role. By handling routine tasks, automation allows human teams to concentrate on critical decision-making.
Aim Big, Start Pragmatically
Set an ambitious vision while identifying clear, immediate value. This balanced approach ensures steady progress and maintains the ability to scale as the solution evolves.
Adopt Incremental Data Improvements
Quality data drives successful AI outcomes. Instead of overhauling everything at once, refine data processes in manageable steps. This “Goldilocks” method ensures consistent momentum and lasting impact.
Seamless Multi-System Orchestration
By unifying various subsystems—including identity verification, robotic process automation, and notification services—this solution ensures smooth coordination of complex tasks. An example is a password reset, where each component works in harmony to validate user identity, update credentials, and provide timely status notifications.
Unified Data and Tool Integration
Designed to gather and interpret inputs from diverse sources (like security logs or helpdesk tickets), this approach intelligently selects the right tools for each context. Whether it’s scanning for anomalies or automating repetitive tasks, the system orchestrates every resource needed for efficient end-to-end execution.
Adaptive, Context-Aware Decision-Making
Through continuous monitoring of outcomes, this framework makes real-time adjustments to meet defined objectives. If a process runs into anomalies—such as suspicious login activities—it can trigger additional security checks, ensuring that every step aligns with both performance and compliance goals.
Guided Autonomy with Human Oversight
Human operators set overall objectives and track results, but they aren’t required to micromanage every action. This balance allows for strategic, high-level decision-making by people while the automated system handles the granular orchestration, resulting in faster, more reliable outcomes.
Agentic Automation Defined
Agentic automation is a system that autonomously orchestrates and integrates diverse tools and systems to achieve high-level, outcome-based goals, adapting its workflow based on context while operating under human oversight.
Unlike traditional automation, which follows predefined rules, agentic automation utilizes autonomous AI agents that adapt in real-time to changing conditions, empowering organizations to optimize workflows, reduce errors, and maintain a competitive edge in today’s fast-paced market.
Unleash Your AI Potential
Measure your organization’s AI readiness and pinpoint your AI maturity across people, processes, technology, and data. Take the Artificial Diagnostic today for actionable insights to help you chart a clear path forward.
Optimize Productivity
Agentic AI automates routine tasks, freeing teams to focus on innovation and strategic decision-making. By orchestrating workflows across multiple systems, it accelerates processes, reduces errors, and boosts overall output.
Reduce Costs & Generate Revenue
By minimizing unnecessary human intervention, Agentic AI drives down operational expenses while speeding time-to-market. Streamlined workflows also unlock fresh revenue streams, enhancing your organization’s bottom line.
Improve Experiences
Agentic AI manages complex tasks behind the scenes, delivering faster resolutions and smoother interactions. Everyone benefits from more efficient processes, strengthening vendor and client relationships and overall employee satisfaction.
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